Technical & account support
For bugs, login problems, account issues, or unexpected app behavior, email support@2kdna.com.
Privacy requests
For privacy-related questions or requests, email privacy@2kdna.com.
Legal inquiries
For legal correspondence relating to 2KDNA, email legal@2kdna.com.
Account deletion: You can permanently delete your 2KDNA account from inside the app. If you cannot access the app, see the Delete Account page for the web-based request option.
When contacting support
Please include enough detail for us to understand the issue. Avoid sending passwords, authentication codes, payment-card information, or other unnecessary sensitive information.